The Challenge:

Mike first reached out with an urgent call for help with an IACET accreditation application. His goal for his company was to expand the course offerings, particularly with online courses, while adhering to the quality standards set forth by IACET. 

The Solution:

We helped Mike revise the process documentation for his company to meet the IACET requirements. We worked with him to further refine the company’s processes to respond to the reviewer’s suggestions and also participated in the virtual site visit—leading to his organization achieving IACET accreditation.

Mike was so pleased with the support he received that he hired us on an ongoing basis to manage the company’s learning experience design and curriculum development processes. We have since worked closely with him and other company team members to analyze customer needs, write scripts for microlearning courses, design additional online courses, develop supporting materials, and revise existing offerings. We are continuing to support process improvement and documentation, as well as supporting course deployment on OpenSesame.