Learning Needs Analysis

Project Overview

The Challenge:

To stay abreast of ever-evolving learning needs, CDER’s Division of Learning and Development (DLOD) conducts a learning needs analysis every three years.

The Solution:

We conducted a learning needs analysis that included an analysis of previous LNA efforts, organizational goals and competencies, and training programs. We administered a survey of all CDER staff, conducted 13 one-hour virtual interviews with Office Executives, 10 two-hour virtual focus groups with individual contributors, team leads, supervisors, managers, and learning coordinators. After reviewing the results of all analysis activities, we distilled the information down to nine core recommendations to improve the state of learning within CDER.

Client: Food and Drug Administration, Center for Drug Evaluation and Research (CDER)

Tools: SurveyMonkey, Zoom, Microsoft Teams, Excel, Word

Year: 2020–2021


  • Data analysis
  • Survey
  • Focus groups
  • Interviews


  • Developed an analysis and communications plan
  • Analyzed client-developed competencies and previous learning needs analysis results
  • Designed a 25-question survey, which was administered to 5000+ employees
  • Analyzed survey results
  • Wrote questions and created agendas for focus groups and interviews
  • Facilitated 10 focus groups and 13 interviews

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