Course Development, Project Management, Analysis, and Writing

Project Overview

The Challenge:

Communities need to prepare for providing long-term support and services after an event involving terrorism, mass violence, or natural disaster.

The Solution:

Scissortail is currently working collaboratively with VOICES to update a two-day instructor-led training course and redesign it for interactive virtual delivery, breaking the content up into multiple one-hour online sessions. Scissortail’s founder, Kayleen, had developed the original course as an independent freelancer before the company’s formation. 

Other work we have supported for VOICES includes: 

  • Development of a series of Tip Sheets for survivors, family members, mental health practitioners, and responders based on VOICES’ research.
  • Analysis, synthesis, writing, and editing support to help VOICES complete a final report with recommendations for a Canadian Community Response Program framework.

Client: Voices Center for Resilience, formerly known as Voices of September 11 (VOICES)

Tools: Microsoft Office, Camtasia, Adobe InDesign, Dropbox, Zoom

Year: 2016–present

Instructional Strategies:

  • Case studies
  • Self-assessment
  • Cooperative learning
  • Video


  • Instructional design and development of a two-day instructor-led course, now being redesigned as one-hour online sessions
  • Instructional and graphic design and development of Tip Sheets for various audiences
  • Analysis of research VOICES conducted; information synthesis to develop a Final Report with recommendations 
  • Project management support to establish milestone timelines and help keep projects on track

Project Samples

Select the images to enlarge them. This content is copyrighted by Voices Center for Resilience.

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