Course Development, Project Management, Analysis, and Writing

Project Overview

The Challenge:

Communities need to prepare for providing long-term support and services after an event involving terrorism, mass violence, or natural disaster.

The Solution:

Scissortail most recently consulted with VOICES in 2021 to help them complete a report for Public Safety Canada. Before the company’s formation in 2020, our founder worked with VOICES as an independent freelancer. 

  1. Served as instructional designer and project manager to develop a two-day training course called Voices of Experience:  Helping Communities Heal After Traumatic Events
  2. Developed a series of Tip Sheets for survivors, family members, mental health practitioners, and responders based on VOICES’ research.
  3. Provided analysis, synthesis, writing, and editing support to help VOICES complete a final report with recommendations for a Canadian Community Response Program framework.

Client: Voices Center for Resilience, formerly known as Voices of September 11 (VOICES)

Tools: Microsoft Office, Camtasia, Adobe InDesign, Dropbox, Zoom

Year: 2016–2021

Instructional Strategies:

  • Case studies
  • Self-assessment
  • Cooperative learning
  • Video


  • Instructional design and development of a two-day instructor-led course
  • Instructional and graphic design and development of Tip Sheets for various audiences
  • Analysis of research VOICES conducted; information synthesis to develop a Final Report with recommendations 
  • Project management support to establish milestone timelines and help keep projects on track

Project Samples

Select the images to enlarge them. This content is copyrighted by Voices Center for Resilience.

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